If Alexa does not understand the name of your registered device, it is usually due to the device name format. Alexa may have difficulty recognizing names that include:
- Special characters (e.g., @, #, $, .)
- Numbers (e.g., B3droom)
- Misspellings or repeated characters (e.g., Bedrom, Bedrooooomm)
For smooth voice control, use simple, clear, and correctly spelled names.
Changing Device Name Using Cielo Home App
Step 1: On the Home screen, tap on 'More' to access additonal settings.
Step 2: Tap on the ‘Settings’ icon on the top right.
Step 3: Tap on the pencil icon in front of the device name.
Step 4: Select the new name from a list of common names or type a custom name.
Step 5: Tap on 'Update.' The device name is now changed.
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