The triangular alert signal over the Wi-Fi icon on Device indicates that it is connected to a Wi-Fi network that doesn’t have any internet access. Device will continue to show this alert sign until it gets internet access from its configured Wi-FI network.
To resolve this issue, configure Device with another Wi-FI network that has internet access. Follow the steps mentioned below:
Step 1: On the home screen, tap on “wrench" of the device you want to change Wi-Fi network for.
Step 2: In Device settings tap on “Device Wi-Fi”, then tap on “Change Wi-Fi”. A list of available Wi-Fi networks around the device will appear.
Step 3: Choose your desired Wi-Fi network, enter its password to complete the Wi-Fi configuration process.
If the problem still persists, there might be one of the two scenarios:
- Make sure that there is no proxy server or authentication server configured on your Wi-Fi network as Device will not work with Captive portals.
- Some of the ports on your Wi-Fi router may be blocked. Please make sure that the following ports are not restricted on your Wi-Fi router:
- TCP: 9998
- UDP: 9999
- HTTPS: 443
- HTTP: 80
Note: Your internet provider may have a built-in firewall or proxy. In this case, please check with your ISP.