Cielo Smart Controller's name should be compatible with Alexa. Please note that Alexa does not understand names with special characters or numbers. (During the integration of Cielo Smart Controller with Alexa if you face any issues, please check that there are no special characters used in the name of your Cielo Smart Controller in Cielo Home App).
It only understands simple English names for devices. To use Alexa with Cielo Smart Controllers, we recommend users to name these devices accordingly. Following guidelines must be followed for Alexa to be able to control your Cielo Smart Controllers for your air conditioners & heat pumps: