Why Alexa does not understand the name of my registered device(Cielo Breez)?

The name of your device should be understandable for Alexa.  Alexa will not understand names with special characters or numbers or misspelled names e.g. “B3droom”, “Bedrom.”, “Bedrooooomm” Etc.

Follow these instructions , in case you wish to change the device name in Cielo Home App:

Changing Device Name - iOS users

Step 1: Tap on ‘Wrench’ of your registered Device.

Step 2: In Device settings, tap on ‘Device Preferences’.

Step 3: In Device Preferences, tap on ‘Change Name’.

Step 4: Enter the name of your choice and tap on ‘Update’.

Changing Device Name - Android users

Step 1: Tap on ‘Wrench’ of your registered Device.

Step 2: In Device settings, tap on ‘Device Preferences’.

Step 3: In Device Preferences, tap on ‘Change Name’.

Step 4: Enter the name of your choice and tap on ‘Update’.

For further details on Alexa compatible device names, refer to Step 4 in the User Manual for “Configuring Amazon Alexa with Cielo Device”.