If Alexa does not understand the name of your registered device, it is usually due to the device name format. Alexa may have difficulty recognizing names that include:
- Special characters (e.g., @, #, $, .)
- Numbers (e.g., B3droom)
- Misspellings or repeated characters (e.g., Bedrom, Bedrooooomm)
For smooth voice control, use simple, clear, and correctly spelled names.
How to change the device name in the Cielo Home App
Follow these instructions to change the device name in Cielo Home App:
Step 1: On the Home screen, tap on the Breez Eco you want to change the name of.
Step 2: Tap on the ‘Settings’ icon on the top right.
Step 3: Tap on the pencil icon in front of the device name.
Step 4: Select the name from a list of common names, or type a custom name.
Step 5: Tap on 'Update.' The device name has now changed.
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