Why Alexa does not understand the name of my registered device (Cielo Breez Eco)?

The name of your device should be understandable for Alexa.  Alexa will not understand names with special characters or numbers or misspelled names e.g. “B3droom”, “Bedrom.”, “Bedrooooomm” Etc.

Follow these instructions to change the device name in Cielo Home App:

Step 1: On the Home screen, tap on the Breez Eco you want to change the name of.

Step 2: Tap on the ‘Settings’ icon on the top right.

Step 3: Tap on ‘Device Preferences’.

Step 4: Tap on the pencil icon in front of the device name.

Step 5: Select the new name from a list of common names, or type a custom name.

Step 6: Tap on 'Update.' The device name is now changed.