Why does Alexa not understand the name assigned to my AC connected to Breez Lite? How can the name be Alexa compatible?

Cielo Breez Lite name should be compatible with Alexa. Alexa does not understand names with special characters or numbers. It only understands simple English names for devices. Following guidelines must be followed for Alexa to be able to control your Cielo Breez Lite:

• Use names with alphabets only. For e.g. “Bedroom”, “Bed Room”, “bedroom”, “bed ROOM” all are unique in writing but not in hearing. Alexa will hear “bedroom” for all these names. Alexa will only send the command to the device that comes first in the search if there are two devices with similar names.​
• Alexa will not be able to identify device if there are any spell mistakes, for e.g. “bedroooom”.
• Alexa will not be able to identify names with special characters or numeric, e.g. “b3dr00m”, “bedrom.”