If you’ve changed your home Wi-Fi or need to reconnect your Cielo Smart Thermostat Eco to a new network, follow these simple steps to update your device’s Wi-Fi connection.
Before You Begin
- Make sure you have a working internet connection on your Wi-Fi router.
- Make sure there is no proxy server or authentication server configured on your internet connection.
- Make sure there is no captive portal on your Wi-Fi router.
📢 Important
- Make sure IP isolation or client isolation is turned OFF on your Wi-Fi router.
- Cielo Smart Thermostat only supports 2.4 GHz Wi-Fi networks. It will not connect to 5 GHz networks.
- Make sure your smartphone is connected to the Wi-Fi network you are connecting your Cielo Smart Thermostat with.
- Make sure your Wi-Fi signal is strong and stable to avoid disconnection issues later.
Changing the Wi-Fi Network of Your Thermostat
Step 1: Go to settings by tapping the 'Settings' icon on the control screen.
Step 2: Choose Device Wi-Fi
Step 3: Please give the required permissions and tap on 'Continue'.
Step 4: Simultaneously press the 'Hold Settings' and 'Temperature Up' buttons on your thermostat for 6 seconds. The Bluetooth icon on the screen should start blinking. Tap on 'Next'.
Step 5: On the Cielo Home app, you’ll see ‘Cielo Smart Thermostat Eco’ appear on the screen. Tap on ‘Connect’.
Step 6: Choose your desired internet connection. Enter your password to connect the Cielo Smart Thermostat Eco to the internet.
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