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  1. Cielo Customer Support
  2. CIELO SMART THERMOSTAT ECO
  3. Cielo Smart Thermostat Eco FAQs

Cielo Smart Thermostat Eco FAQs

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  • What are the presets on my Cielo Smart Thermostat Eco?
  • How do I check the details of my Cielo Smart Thermostat Eco?
  • The Wi-Fi icon on my Cielo Smart Thermostat Eco is showing a small triangle icon. What does it mean?
  • How to fix Cielo Smart Thermostat Eco if it shows a blank screen?
  • I have completed the installation steps for the Cielo Smart Thermostat Eco, but it is not turning on. How to troubleshoot?
  • Can I view all my Cielo smart thermostat eco devices in one place?
  • Do I get a C-wire adapter in my Cielo Smart Thermostat Eco box?
  • How to Install Cielo Smart Thermostat Eco Without a C-Wire?
  • How to Install Cielo Smart Thermostat Eco With a C-Wire?
  • How can I tell if my home has a C-wire?
  • I have a single R wire. Where should I insert it while installing the Cielo Smart Thermostat Eco?
  • I have two R-wires. Where should I insert each when installing the Cielo Smart Thermostat Eco?
  • How can I create a Zone (group), add & delete a Cielo Smart Thermostat Eco to or from a zone and edit a created zone using Cielo Home App?
  • What happens to my thermostat settings in case of a power outage?
  • Does Cielo Smart Thermostat Eco work with high voltage systems?
  • How to configure O/B reversing valve for idle state in Cielo Smart Thermostat Eco?
  • What tools do I need to install the Cielo Smart Thermostat Eco?
  • How to adjust temperature difference between the heating/cooling setpoint and your indoor temperature?
  • How to adjust threshold settings on Cielo Smart Thermostat Eco?
  • What is cycle rate and how to adjust it on Cielo Smart Thermostat Eco?
  • How can I test my HVAC system with Cielo Smart Thermostat Eco?
  • Are there any rebates available on Cielo Smart Thermostat Eco? Where can I find information on eligible rebates in my area?
  • How to switch temperature units between Centigrade and Fahrenheit on Cielo Smart Thermostat Eco?
  • How can I change time format on my Cielo Smart Thermostat Eco?
  • Does Cielo Smart Thermostat Eco work with Siri Shortcuts?
  • What Alexa voice commands can I use with Cielo Smart Thermostat Eco?
  • How to change the Wi-Fi network of my Cielo Smart Thermostat Eco?
  • What Google Assistant voice commands can I use with Cielo Smart Thermostat Eco?
  • How to change device name on Cielo Smart Thermostat Eco?
  • How to enable/disable Cielo Smart Thermostat Eco touch screen?
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