The small triangle appearing next to the Wi-Fi icon indicates that your thermostat is connected to your Wi-Fi router, but there is no active internet connection available.
Reasons
- Your router is working, but it’s not connected to the internet.
- There may be a temporary issue with your internet service provider (ISP).
📢 Important
- Cielo Smart Thermostat Eco only supports 2.4 GHz Wi-Fi networks. It will not connect to 5 GHz networks.
- Ensure your smartphone is connected to the Wi-Fi network to which you are connecting your Cielo Smart Thermostat Eco.
- Ensure your Wi-Fi signal is strong and stable to prevent disconnection issues later.
How to Fix It
- Check your internet connection on another device (like your phone or laptop) to confirm if the internet is working.
- Restart your Wi-Fi router to refresh the internet connection.
- Change the Wi-Fi network of Cielo Smart Thermostat Eco.
Once the internet connection is restored, the triangle icon should disappear, and your Cielo Smart Thermostat Eco will resume full functionality.