You can easily check the details of your Cielo Smart Thermostat, such as device name, firmware version, device ID, and more, directly on the device or through the Cielo Home App.
Checking Details On The Device
Step 1: Go to 'Menu' and select 'About'. You can see the device details here.
Using the Cielo Home App
Step 1: On the Control Screen, tap on the ‘Settings⚙️’ icon at the top right corner.
Step 2: Tap on 'About Device.'
The app will display your thermostat details.
This information helps you quickly identify your thermostat for troubleshooting, updates, and support.
💡 Tip: Keep a screenshot or note of your thermostat’s serial number and firmware version when contacting Cielo tech support if you ever need assistance.
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