You can set up your Breez Edge by manually selecting the remote (provided you know the remote model). Or you can call our customer support for assistance at support@cielowigle.com or +1 (425) 529-5775, available 09:00 AM - 09:00 PM ET, Mon-Fri.
Follow the steps below to manually select the remote during the device registration process.
Open the Cielo Home app, tap ‘Add Device’ on the home screen, and select Breez Edge from the list of devices.
Step 1: Tap on 'Continue'.
Step 2: Allow required permissions and tap 'Continue'.
Step 3: Tap ‘Connect’ to proceed.
Step 4: Name the device and tap 'continue.'
Step 5: Tap on 'Scan Wi-Fi networks.' Choose the Wi-Fi network.
Step 6: After Wi-Fi configuration, tap on 'Manual Configuration'.
Step 7: Select your Manufacturer and Remote Model. Tap on 'Confirm'.
Step 8: The configuration screen will display your Manufacturer and Remote control. Tap ‘Send a test On/Off Command’. The mini-split will switch on/off. Tap on 'Done'.
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