AI-generated templates are automatically created based on the thermostat wiring, ensuring faster, more accurate installations without manual configuration.
Follow the steps below to set up a Cielo smart thermostat using an AI-generated configuration template.
Step 1: On the home screen, tap on ‘Install a Product’.
Step 2: Select the Cielo device that you are installing. The app will automatically begin searching for the device.
Step 3: The detected wires will be displayed automatically, or you will be prompted to select the wires manually. This depends on the Cielo smart thermostat being installed. Tap ‘Continue’.
Step 4: Select the suggested AI-generated configuration template.
Step 5: Carefully review the equipment preferences to ensure all settings match the installed system. Then choose the preferred temperature unit. Tap 'Continue' to proceed.
Step 6: If you made any changes to the suggested template, you will be prompted to save it for future installations:
- Tap ‘Yes, save this configuration’.
- Tap ‘No, don’t save’ to continue without saving.
Step 7: If saving the template, enter a configuration name and tap ‘Save.’
The device configuration is now complete. You can proceed to equipment testing.
Test Equipment
The Test Equipment function allows you to test heating, cooling, fans, and connected accessories to ensure proper operation.
Step 1: After configuring the thermostat, tap ‘Start Testing’.
Step 2: Tap the function that you want to test, such as heating, cooling, or fan.
Note: The options shown on the Test Equipment screen will vary based on your configured equipment. For instance, if you have only a heat pump, the available options will differ from those when both the heat pump and auxiliary heat are connected.
Step 3: Tap 'ON' (fan) or 'Stage 1' (heating/cooling) to initiate the test. on.
After testing is complete, you will be prompted:
‘Is everything working correctly?’
- Tap ‘Yes, Continue’ if all functions are operating properly.
- Tap ‘No, Reconfigure’ to check the wiring again.
Add Contact Details on Homeowner’s Thermostat & App
After configuring and testing the equipment, you can add your logo & contact details to the customer’s thermostat and app.
This ensures customers can easily reach you for future service and support.
Step 1: Tap 'Upload'.
Step 2: Tap 'Upload'.
Device Hand-Off
Once a thermostat is installed and configured, the Cielo PRO app makes it easy to hand off ownership to the homeowner instantly, either by sending them an invite link or having them scan a QR code on-site.
Step 1: After configuring the thermostat and testing it, select ‘Device Handoff’.
Step 2: Add the customer’s email address and other details. Tap ‘Continue.
Note: If the customer already has a Cielo account, use the same email address associated with it.
Step 3: The invite link will be shared with the homeowner. Or you can ask the homeowner to scan the QR code, depending on their preference. Tap ‘Done’.
Handoff Later
The Cielo PRO app also offers a Handoff Later option for added convenience. You can set up the thermostat in advance from anywhere, and once at the customer's location, simply install it, test it, and hand it over.
Step 1: Tap 'Handoff Later'.
Step 2: Add a note for later.
Step 3: Later, when you arrive at the customer’s house, tap ‘Resume Installation’ on the home screen to continue the setup from where you left off.
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