Cielo PRO app allows you to create templates and easily apply to Cielo smart thermostat installations for as faster setup.
Follow the steps below to set up a Cielo smart thermostat using pre-saved templates.
Step 1: On the homescreen, tap on ‘Install a Product’.
Step 2: Select the Cielo device that you are installing. The app will automatically begin searching for the device.
Step 3: Once the device is successfully connected, you will be prompted to choose how you want to proceed with the installation. Select ‘Use My Template’.
Note: If you haven't created any template beforehand, you won't see the 'Use My Template' option.
Step 4: Choose the preconfigured template for the current setup. Review the displayed configuration details to ensure accuracy, then tap ‘Continue'.
The device will be configured automatically using your selected template.
Test Equipment
The Test Equipment function allows you to test heating, cooling, fans, and connected accessories to ensure proper operation.
Step 1: After configuring the thermostat, tap ‘Start Testing’.
Step 2: Tap the function that you want to test, such as heating, cooling, or fan.
Note: The options shown on the Test Equipment screen will vary based on your configured equipment. For instance, if you have only a heat pump, the available options will differ from those when both the heat pump and auxiliary heat are connected.
Step 3: Tap 'ON' (fan) or 'Stage 1' (heating/cooling) to initiate the test.
After testing is complete, you will be prompted:
‘Is everything working correctly?’
- Tap ‘Yes, Continue’.
- Tap ‘No, Reconfigure'.
Add Contact Details on Homeowner’s Thermostat & App
After configuring and testing the equipment, you can add your logo & contact details to the customer’s thermostat and app.
This ensures customers can easily reach you for future service and support.
Step 1: Tap 'Upload'.
Step 2: Tap 'Upload'.
Device Hand-Off
Device hand-off is the transfer of a configured device to the customer. You can easily do that with a simple invite link or a quick QR code scan.
Step 1: After configuring the thermostat and testing the device, select ‘Device Handoff’.
Step 2: Add the customer’s email address and other details. Assign the Pro. Tap ‘Continue'.
Note: If the customer already has a Cielo account, use the same email address associated with it.
Step 3: The invite link will be shared with the homeowner. Or you can ask the homeowner to scan the QR code, depending on their preference. Tap ‘Done’.
Once the handoff is complete, the installed thermostat is linked to the homeowner's account.
Handoff Later
The Cielo PRO app also offers a Handoff Later option for added convenience. You can set up the thermostat in advance from anywhere, and once at the customer's location, simply install it, test it, and hand it over.
Step 1: Tap 'Handoff Later'
Step 2: Add a note for later.
Step 3: Later, when you arrive at the customer’s house, tap ‘Resume Installation’ on the home screen to continue the setup from where you left off.