Once you install and configure a thermostat, the Cielo PRO app makes it easy to hand off ownership to the homeowner instantly by sending an invite link. You can also ask the homeowner to scan the QR code using their phone.
📢 Important
- The homeowner will need a Cielo Home account to accept the invite. If they don't have one, they'll be prompted to create one.
- If the homeowner doesn't receive the invite link, ask them to check their spam folder or resend it from the Cielo PRO app.
Step 1: After configuring the thermostat and testing the device, select ‘Device Handoff’.
Step 2: Add the customer’s email address and other details. Tap ‘Continue'.
Note: If the customer already has a Cielo account, use the same email address associated with it.
Step 3: The invite link will be shared with the homeowner. You can also ask the homeowner to scan the QR code. Tap ‘Done’.
Once the handoff is complete, the installed thermostat is linked to the homeowner's account.
Handoff Later
The Cielo PRO app also offers a Handoff Later option for added convenience. You can set up the thermostat in advance from anywhere, and once at the customer's location, simply install it, test it, and hand it over.
Step 1: After configuring the thermostat, tap 'Handoff Later'.
Step 2: Add a note for later.
Step 3: Later, when you arrive at the customer’s house, tap ‘Resume Installation’ on the home screen to continue the setup from where you left off.
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