PRO Access is a feature in the Cielo PRO app that allows HVAC professionals to temporarily reconnect to an installed Cielo Smart Thermostat directly via Bluetooth. Whether you are on-site for a system reconfiguration, or troubleshooting a technical issue, PRO Access gives you fast, secure access to the device without requiring a Wi-Fi connection on-site.
With PRO Access, HVAC Pros can:
- Reconfigure equipment
- Update equipment preferences
- Test the equipment
- Update logo or contact details
Important
- Once PRO Access is enabled, the Pro can connect to the device via Bluetooth, no Wi-Fi required.
PRO Access will automatically end after 30 minutes of inactivity.
The HVAC Pro can also manually end the session once they’ve completed the required changes.
Here's how to enable PRO access:
Step 1: Go to 'Menu'.
Step 2: Tap 'Know Your PRO'.
Step 3: Tap 'PRO Access' to enable it.
Step 4: Now, open the Cielo PRO app. Tap 'PRO Access' on the homescreen, then tap 'Continue'.
Step 5: Select the required options. Once you have made all the necessary changes, tap ‘Finish’ to end the session.
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